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Superhawk AI is a trial intelligence platform that helps sales teams, customer success managers, and trial managers understand exactly how prospects engage during product evaluations. Instead of guessing whether a trial is going well, Superhawk AI gives you real data, AI-powered insights, and automated reporting so you can take action at the right time.

What Superhawk AI Does

Superhawk AI brings together everything happening during a customer trial into one place. It connects to your existing tools, tracks how users interact with your product, and uses AI to surface the insights that matter most for closing deals.

Key Concepts

Here are the building blocks you’ll work with inside Superhawk AI:

Workspaces

A workspace is your team’s environment in Superhawk AI. It keeps your data, integrations, members, and trials organized and separate. Every user gets a default workspace when they sign up, and you can switch between workspaces if you belong to more than one.

Trials

A trial represents a customer’s evaluation period. You create a trial for each prospect, link it to accounts from your CRM, and track how things are going from start to finish.

Sessions

Sessions are recorded user activity from your product. Superhawk AI captures how trial users interact with your product so you can see what features they explore, where they get stuck, and how engaged they are.

Integrations

Superhawk AI connects to the tools you already use. Pull in data from your CRM (HubSpot, Salesforce), communication tools (Slack), conversation intelligence (Gong), and analytics platforms (Datadog, PostHog) to get a complete picture of every trial.

Reports

Reports are AI-generated summaries and analytics about your trials. From high-level dashboards to detailed trial analysis, reports help you understand trial health, feature adoption, and buyer intent without digging through raw data.

AI Agents

AI Agents automatically analyze your trial data and surface actionable insights. They look across sessions, CRM data, and conversations to identify patterns, risks, and opportunities you might otherwise miss.

Next Steps

Create Your Account

Sign up for Superhawk AI and get started in minutes.

Onboarding

Set up your workspace and explore the dashboard.