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The Superhawk connector lets Claude read your customer data and, when you ask, create and update work in Superhawk. You sign in with your Superhawk account, so Claude sees exactly what you see in the dashboard.

Prerequisites

  • A Superhawk account with access to at least one Workspace
  • Claude on the web, desktop or mobile, or Claude Code

Add Superhawk in Claude

1

Open Connectors

In Claude, go to Customize > Connectors.
2

Add the connector

Click + Add, then Add custom connector. Name it Superhawk and enter this address:
Once Superhawk is listed in the Claude directory, you can search for Superhawk there instead.
3

Sign in

Sign in with your Superhawk account.
4

Choose a Workspace

Pick the Workspace Claude should use.
5

Approve

Review the access Claude asks for and approve it. You are returned to Claude.
To use it in a chat, click + at the bottom left of the message box, open Connectors and turn Superhawk on.
On a Claude Team or Enterprise plan, an owner adds custom connectors under Organization settings > Connectors. Members then click Connect next to Superhawk in Customize > Connectors and sign in.

Claude Code

Run this in your terminal:
Then run /mcp inside Claude Code, select superhawk and sign in from the browser window that opens.

What Claude can read

Everything below is read only.

What Claude can change

Claude only changes something when you ask it to. Claude cannot delete accounts, send email or change your settings.

Whose data Claude sees

  • Every call runs as you. Claude has your Superhawk role, permissions and account scope. If you cannot see an account in Superhawk, Claude cannot either.
  • Requests run in your Region. Each request is served from your Workspace’s Region, US or EU. Diagnostic records of each request, which can include the data returned, are currently stored in the US for both Regions; an EU location is planned.
  • Answers depend on your connected sources. Claude reads what your Workspace has connected: CRM, calls, calendar, email and support. If a source is not connected, Claude says it has no data for it. See Integrations.

Superhawk plugin for Claude

The Superhawk plugin adds skills that tell Claude how to handle common customer success work. It is coming to the Claude directory soon. Skills only read, except Post-call wrap-up, which creates tasks after you approve them. No skill sends email.

Disconnect Superhawk

1

Open Connections

In Superhawk, go to Settings > Connections. It lists every AI app you connected, with its Workspaces, access and when it was last used.
2

Revoke

Click Revoke next to Claude and confirm. Claude loses access within 15 minutes.
You can also remove the connector in Claude under Customize > Connectors. To use Superhawk again, add and sign in again.

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