> ## Documentation Index
> Fetch the complete documentation index at: https://help.superhawk.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Connect Superhawk to Claude

> Ask Claude about your accounts, health, calls and tasks, using your own Superhawk data and permissions.

The Superhawk connector lets Claude read your customer data and, when you ask, create and update work in Superhawk. You sign in with your Superhawk account, so Claude sees exactly what you see in the dashboard.

## Prerequisites

* A Superhawk account with access to at least one Workspace
* Claude on the web, desktop or mobile, or Claude Code

## Add Superhawk in Claude

**1. Open Connectors**

In Claude, go to **Customize > Connectors**.

**2. Add the connector**

Click **+ Add**, then **Add custom connector**. Name it `Superhawk` and enter this address:

```
https://mcp.superhawk.ai/mcp
```

Once Superhawk is listed in the Claude directory, you can search for **Superhawk** there instead.

**3. Sign in**

Sign in with your Superhawk account.

**4. Choose a Workspace**

Pick the Workspace Claude should use.

**5. Approve**

Review the access Claude asks for and approve it. You are returned to Claude.

To use it in a chat, click **+** at the bottom left of the message box, open **Connectors** and turn Superhawk on.

> [!NOTE]
>
> On a Claude Team or Enterprise plan, an owner adds custom connectors under **Organization settings > Connectors**. Members then click **Connect** next to Superhawk in **Customize > Connectors** and sign in.

### Claude Code

Run this in your terminal:

```bash theme={null}
claude mcp add --transport http superhawk https://mcp.superhawk.ai/mcp
```

Then run `/mcp` inside Claude Code, select **superhawk** and sign in from the browser window that opens.

## What Claude can read

Everything below is read only.

| Area | Tools |
| - | - |
| Accounts | List accounts, Read account, List account owners, List stakeholders, Read org tree |
| Health and goals | Read account health, List key outcomes, List implementation plans |
| Metrics | List metrics, List metric snapshots |
| Meetings and calls | List meetings, Read meeting brief, List call analyses, List transcript quotes |
| Emails and support | List emails, List support tickets |
| Risks and friction | List friction items, List adoption blockers, Read external signals |
| Deals | List deals, List account deals |
| Signals and tasks | List signals, Read signal, List tasks, List action items |
| Search | Search Superbrain, Search help articles |

## What Claude can change

Claude only changes something when you ask it to.

| Tool | What it does |
| - | - |
| Create task | Adds a follow-up task to an account |
| Update task status | Moves a task to its next state, such as start, complete or cancel |
| Create or update signal | Records a signal on an account, with its evidence |

Claude cannot delete accounts, send email or change your settings.

## Whose data Claude sees

* **Every call runs as you.** Claude has your Superhawk role, permissions and account scope. If you cannot see an account in Superhawk, Claude cannot either.
* **Requests run in your Region.** Each request is served from your Workspace's Region, US or EU. Diagnostic records of each request, which can include the data returned, are currently stored in the US for both Regions; an EU location is planned.
* **Answers depend on your connected sources.** Claude reads what your Workspace has connected: CRM, calls, calendar, email and support. If a source is not connected, Claude says it has no data for it. See [Integrations](https://help.superhawk.ai/integrations/overview.md).

## Superhawk plugin for Claude

The Superhawk plugin adds skills that tell Claude how to handle common customer success work. It is coming to the Claude directory soon.

| Skill | Ask something like |
| - | - |
| Account questions | "How is Acme doing?" |
| Renewal readiness | "Which renewals should I worry about this quarter?" |
| Business review builder | "Build the Q3 QBR for Acme" |
| Champion risk watch | "Which accounts are single-threaded?" |
| Expansion finder | "Where can we expand in my book?" |
| Post-call wrap-up | "Wrap up my call with Acme" |
| Escalation brief | "Acme is escalating, get me up to speed" |
| Voice of customer | "What are customers struggling with most?" |
| Onboarding health check | "Which onboardings are at risk of missing go-live?" |
| Account handoff brief | "I'm taking over Acme, brief me" |
| Weekly book digest | "Give me this week's book of business digest" |

Skills only read, except Post-call wrap-up, which creates tasks after you approve them. No skill sends email.

## Disconnect Superhawk

**1. Open Connections**

In Superhawk, go to **Settings > Connections**. It lists every AI app you connected, with its Workspaces, access and when it was last used.

**2. Revoke**

Click **Revoke** next to Claude and confirm. Claude loses access within 15 minutes.

You can also remove the connector in Claude under **Customize > Connectors**. To use Superhawk again, add and sign in again.

## Help and privacy

* Support: [support@superhawk.ai](mailto:support@superhawk.ai)
* Privacy policy: [superhawk.ai/privacy](https://superhawk.ai/privacy)


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